Vodafoneдан дүкөндүн кызматкерлерине чоң инвестиция: 3500 адам үчүн технология жана сатуу академиясы башталды

Vodafone, one of the telecommunication giants leading Turkey's digital transformation journey, continues its investments in the development of human resources in its ecosystem without slowing down. "Technology and Sales Academy", which was implemented within the company with the philosophy of "There is more for a better future at Vodafone" and will benefit a total of 3,500 store employees, offers a development model that will make a difference in the retail industry. The program promises a multi-dimensional learning experience, ranging from the orientation process of a new employee on the first day to the specialization stages in the career ladder.

The development journey in question; While it starts with special welcome kits and orientation programs, it is enriched with face-to-face training modules, academic certificates, success-oriented reward mechanisms and expertise badges. Vodafone дүкөнүнүн кызматкерлери өздөрүнүн кызыгуусун жана талантын тереңдетүү аркылуу кесиптик компетенцияларын жогорулатууга мүмкүнчүлүк алышат. This training program, which has been carried to the academic level thanks to strategic collaborations with universities, aims to reinforce employee loyalty and maximize the service quality offered to customers. Процесстин жүрүшүндө кызматкерлердин ийгиликтери көрүнүп турат жана алардын карьералык пландоосу күчтүү кадамдар менен колдоого алынат.

Менеджерлерден күчтүү келечек жана өнүгүү билдирүүлөрү

Noting the importance of the new academic structure, Vodafone Türkiye Deputy Chief Executive Officer Nazlı Tlabar Güler stated that accurately analyzing the expectations of human resources in the retail channel is their priority. Güler said, "As Vodafone, we have launched many important investments to date to enrich the experience of our store employees. We have offered a wide range of solutions, from our Diamond Loyalty Program, whose 10th anniversary we celebrated this year, to our seniority reward system VodaFON, from invoice support packages to online physician consultancy and digital tablet applications that facilitate business processes. Now, we are taking this vision one step further with the 'Technology and Sales Academy'. From the first day excitement of an employee who has just stepped into the job, "We have built an end-to-end career architecture that covers every stage, from the certification processes of our most senior colleagues," he said.

Emphasizing the power of the program to reveal the potential of employees, Vodafone Turkey Deputy Chief Executive Officer Meltem Bakiler Şahin made the following evaluations: "Our main goal with the Technology and Sales Academy is not only to provide standard training to our field employees, who are the architects of customer satisfaction, but also to create a sustainable development ecosystem that can open new doors in their careers. Бул академия менен окуу жана кесипкөй өнүгүү боюнча биздин көз карашыбызда жаңы доор башталат. It is a brand new era that registers the expertise of our employees, crowns their success with awards and gives them new opportunities." This structure, which offers career opportunities, is one of the most concrete indicators of the value Vodafone attaches to its stakeholder ecosystem."

Структураланган окутуу модулдары жана эксперттик чөйрөлөрү

Within the scope of the "Technology and Sales Academy" that Vodafone introduced to the retail industry, each store employee is greeted with a special welcome kit from the first moment they start working. While employees who successfully complete the orientation and development programs are entitled to receive a "Welcome Certificate", employees who successfully complete the first three-month adaptation process are motivated with special awards.

To those working within the academy; Trainings are offered under 6 main headings: Technology, Customer Experience, Sales Excellence, Leadership, Professional Development and Personal Competence. Thanks to this rich curriculum, which lasts approximately 35 hours and consists of 75 different training modules, each employee can freely determine the development route that best suits their career goals.

Академиялык кызматташуу жана санариптик белги системасы менен келечекке инвестиция салуу

The digital badge system, which symbolizes the superior performance of field employees, the training they have completed and the expertise they have gained, increases the visibility of achievements. In addition, thanks to the "Volunteer Internal Trainer Program", experienced store employees have the chance to transfer their knowledge to their colleagues. Бул программа ошондой эле кызматкерлердин эл алдында сүйлөө, презентация ыкмалары жана машыктыруу сыяктуу башкаруучулук компетенцияларын түздөн-түз өнүктүрөт.

Vodafone is establishing strategic partnerships with the leading prestigious institutions of the business world and academic community in order to expand the impact of the project to the national and international level. Бул кызматташтыктын аркасында кызматкерлер дүйнөлүк стандарттар боюнча окутулуп, сертификатталат. Thus, Vodafone store employees become an active part of a dynamic and world-class learning ecosystem that supports them at every stage of their careers.